User Terms
- From 15.05.2018, mysim.az website with updated design and operation mechanism will be available for customers.
- mysim.az is a search engine for the numbers on sale in official dealer shops of “Azercell Telecom” LLC.
- Information on the availability of the number you are looking for on mysim.az website in any location of our dealer and distributor network and relevant contact details of the dealer will be provided to you.
- The main purpose of the website is to make our customers` number purchase experience more affordable and accessible, as well as to provide a new platform to show the numbers on sale in our official dealer network.
- Azercell does not participate in the sale of the numbers listed on the website, sale of numbers to customers is carried out by the Official Dealer and Distributor network.
- The prices assigned to numbers are based on the pricing policy of our state, which is carried out independently by the relevant dealers as free entrepreneurs in the market economy.
- You can check the prices of the relevant numbers by contacting the dealer or distributor that the website shows you as a result.
- Resale numbers are not currently displayed on the website.
- If the number is not on mysim.az website, it is not possible to get the number from dealers.
- For any further questions or suggestions and complaints about our website and its functionality, do not hesitate to contact us at mysim@azercell.com or contact our 24/7 Customer Care Office:
- Call *1111 from your Prepaid or Postpaid number (Tariff is 0.10 AZN not depending on the length of the call; Calls from other local operators are being counted as per their off-net calls tariff)
- Call from landline phone for SimSim - (012) 490 49 49, for postpaid - (012) 490 52 52
